Pre-conference Masterclass: Dealing with Bad Health News

access_time Session date & Time

Thursday, May 25, 2017 - 09:30

chat_bubble_outline Speakers

Professor Stewart Dunn

place Venue

Sofitel Melbourne on Collins

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details Session details

This is an accredited activity for RACGP Category 1 and ACRRM Core PDP points

The AMA recognises the importance of good clinical communication skills among healthcare professionals and, in partnership with the Pam McLean Centre, is offering a pre-conference masterclass for doctors who want to improve their skills in delivering bad news and leading conversations on end of life care. 

This pre-conference masterclass, facilitated by Professor Stewart Dunn, will address some of the most common and most challenging communication skills in the context of the long-term doctor-patient relationship – breaking bad news, and dealing with bad news learned from other specialists; interpreting complex information from other disciplines; and making sense of the options when active treatment is no longer possible. 

This masterclass allows participants to put theory into practice through trial-and-error, working with a highly trained professional actor to negotiate step-by-step through the maze of emotionally-charged communication. The masterclass is based on rigorous research which measured heart rate and skin conductance in doctors whilst they told a woman that her husband had just died. The results will surprise you. l surprise you. 

About the Facilitator
Stewart Dunn is Professor of Psychological Medicine at Sydney Medical School Northern and Associate Dean for Admissions. He has extensive teaching commitments in the Sydney Medical Program and his clinical specialty is psychological care in cancer. Stewart completed Fellowship studies in the USA and UK, and conducted research at Royal Prince Alfred Hospital for 17 years before his appointment at Royal North Shore Hospital in 1995. He has published widely in psychological aspects of medical illness and doctor-patient communication and he has received nine research travel awards and seven teaching awards. His other interests include multidisciplinary teams, medical error and open disclosure following an adverse event. As Director of the Pam McLean Centre he has facilitated workshops with students and health professionals in Australia and internationally for more than 20 years.

Workshop Price
Conference attendees - $660
Members - $770
Non-members - $880

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By Whom

9.30am - 10.15 am

Introduction & learning styles exercise

Facilitator, attendees

10.15am - 10.30am

Morning Tea


10.30am - 12:00pm

Role play scenario - session 1

Facilitator, actor, attendees

12.00pm - 1.30pm

Role play scenario - session 2

Facilitator, actor, attendees

1.30pm - 2.30pm



2.30pm - 4.00pm

Role play scenario - session 3

Facilitator, actor, attendees

4.00pm - 4.15pm

Afternoon tea


4.15pm - 5.00pm

Conclusion - feedback & learning outcomes discussion

Facilitator, attendees